To serve and support the public safety communications needs of our customers in the most efficient and responsive manner possible.
Personnel of the Lincoln Emergency Communications Center will strive to deliver the highest level of professional service to the public, external agencies and internal units, and carry out this function by providing professional, courteous and immediate responses, accurate records, timely service and quality training with the highest standards of integrity and performance.
We are nationally accredited through CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.). Lincoln is one of the few cities in the United States where Police, Fire, and Communications have all received national accreditation. Lincoln received accreditation in 2002 making it only the 14th center in the nation to be accredited by CALEA.