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Mayor's Office

2020 Media Releases

March 31, 2020
Media Contact:
Diane Gonzolas, City Communications, 402-441-7831
Mike Davis, Transit Manager, 402-441-8600

StarTran Makes Changes to Respond to Decreased Ridership

Mayor Leirion Gaylor Baird today announced that StarTran is responding to a decline in ridership by moving to a reduced service schedule this week and planning an on-demand service pilot project in April. The changes are in response to a 75-percent decline in ridership because of COVID-19.

The changes that begin Thursday, April 2 include the following:

StarTran Transit Manager Mike Davis said average ridership has dropped from about 12,000 customers a day to an all-time low of 3,200 customers March 26.

"We expect ridership to continue to decline as more residents follow the social distancing recommendations to stay home and telework," said Mayor Gaylor Baird. "At the same time, we understand that public transportation is essential for many. The pilot project we hope to start in mid-April will use smaller vehicles to provide on-demand service. I commend StarTran for responding to the crisis with an innovative solution."

Davis said StarTran is cleaning buses every evening using a disinfectant spray that remains on surfaces overnight to kill bacteria and germs. Drivers have also been provided with masks, disposable gloves and sanitizer. Handi-Vans are disinfected every time the van is empty.

More information on the City's response to COVID-19 is available at 

Mayor's Office
Media Releases