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City of Lincoln
Mayor's Office

2005 Media Releases

December 8, 2005
For More Information Contact:
Diane Gonzolas, Citizen Information Center, 441-7831
Doug Thomas, Information Services, 441-7471

Lincoln Named A Top Digital City In Nation
City-County Web site celebrates tenth anniversary

The City of Lincoln has been named one of the top "digital cities" in the nation by the Center for Digital Government, a national research and advisory institute on information technology in government and education. Lincoln ranked fourth in the nation among similar cities the fourth time in five years that Lincoln has finished in the top ten. InterLinc, the City-County Web site ( or, marks its tenth anniversary this week. The site averages about 10 million hits per month.

"Lincoln is a national leader in applying technology to deliver city services. The addition of the ACTION Center to respond to citizen requests is just the latest improvement," said Mayor Coleen J. Seng. "A wide variety of e-pay services are now available along with information on all the City departments and projects. With more than 450,000 electronic visits per month, citizens use the electronic services we offer and it has made the City more efficient. We congratulate Information Services Division for providing 10 years of online service and assisting me and the other public officials in making the '24-hour City Hall' a reality."

More than 300 cities participate in the annual study that assesses how local governments use information technology to streamline operations and deliver services. The study focused on the implementation of online services; planning and governance; and infrastructure and architecture.

"In addition to launching the ACTION Center, this year the City also began accepting online employment applications," said Doug Thomas, Information Services Division manager. Citizens can use the City-County website to renew pet licenses, buy event parking, conduct local criminal history checks, pay water and sewer bills, parking tickets and real estate taxes.

Mayor Seng noted that earlier this year the City equipped the County-City Building with free internet wireless connectivity. "Gere Library will soon offer wireless Internet capability, giving Lincoln residents another option for staying connected in the digital world. We plan to offer wireless Internet capability in more City libraries as funds allow, " Seng said.

"This survey showcases the level of commitment by local officials to view technology as a key element in delivering vital citizen services," said Cathilea Robinett, Executive Director of the Center for Digital Government.

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